Terms and Conditions

We have a full Animal Boarding licence issued by North Somerset Council for up to 7 guest dogs

Dogs must be fully Vaccinated and regularly treated for Fleas/Worms. If your Dog is found to have fleas during their stay, they must be collected as soon as possible and a £50 fee will be charged for house fumigation

Our standard overnight rate applies to a 24 hour period and any collections outside of this period will be subject to a daycare charge

A non-refundable deposit of 25% will be required for all overnight boarding bookings. You will receive an Invoice for the remainder of your balance a few days before your booking commences, which must be settled prior to your dogs arrival for boarding. There will be 

NO REFUNDS for 

cancelled bookings or early returns once your dog has arrived and your booking has commenced.

Dogs must be at least 1 year of age to attend Daycare or Boarding as our long, active walks are too much for young puppies

We regret that we are unable to accept un-neutered males or females when in season. 

Any Dog showing signs of anti-social behaviour (Excessive Barking, Pestering, Aggression) may be separated from other dogs and requested to be collected as soon as possible

Our boarding fees do not include food, so please provide plenty to last for your dogs entire booking. If their food runs out during their stay, we will purchase extra and Invoice you upon your return

We provide treats for recall on walks and pre-bedtime treats, however, if your dog has special dietary or additional requirements you will need to bring their own

We provide plenty of sofa’s and beds to make your dog comfortable but you are welcome to provide your dogs own bed if you wish to do so

We use our own leads, bowls and poo bags, so there’s no need to supply these

If your dog requires grooming during their stay, you must provide the necessary grooming tools (brushes, combs, toothbrush etc)